Director of Customer Support / Service / Happiness
San Francisco Bay Area
I'm a Customer Service guru successful at establishing and managing contact centers. I consistently produce and lead teams that create amazing customer / member experiences! Specialties: - Customer Satisfaction - Relationship Management - Leadership - e-commerce - Communication - Call Center Management - Multiple Brand/Domain RepresentationDirector of Customer Support / Service / Sales @ Mixbook is the...
I'm a Customer Service guru successful at establishing and managing contact centers. I consistently produce and lead teams that create amazing customer / member experiences! Specialties: - Customer Satisfaction - Relationship Management - Leadership - e-commerce - Communication - Call Center Management - Multiple Brand/Domain RepresentationDirector of Customer Support / Service / Sales @ Mixbook is the easy and fun way to make completely customizable photo books, cards, and calendars on the web – for free. With Mixbook, you aren’t limited to static pre-designed templates – our powerful design software gives you the freedom to lay out and design your creations to your heart’s content. We’ve dedicated ourselves to bringing you the best experience in creating photo products so that you can make keepsakes that truly reflect your vision. With Mixbook, you can truly Make It Yours. Mosaic is something entirely new. It's the photos you just took. It's a mobile app that's fast and seamless. It's a first of its kind book delivered to your door. It's something you'll love. From October 2013 to Present (2 years 1 month) San Francisco Bay AreaSenior Director of Customer Service / Consignor Relations @ From March 2013 to September 2013 (7 months) San Francisco Bay AreaDirector of Customer Service / Support @ From August 2007 to March 2013 (5 years 8 months) San Jose, CaliforniaCustomer Service / Sales Manager @ From September 2004 to July 2007 (2 years 11 months) Greater Chicago AreaCustomer Service Manager @ From July 2001 to August 2004 (3 years 2 months) San Jose, California Anthony R. is skilled in: Customer Service, Customer Satisfaction, Customer Experience, E-commerce, Call Center Development, Contact Center, Call Center, Sales Management, Net Promoter Score, Sales Operations, Leadership Development, Quality Assurance, Thought Leadership, Team Leadership, Cross-functional Team..., Retail Management, Hiring, Process Improvement, Procedure Development, Outsourcing Management, Customer Retention, Executive Reporting, Employee Relations, Employee Management, Team Motivator, Metrics Analysis, Benchmarking, Contact Center..., Contact Center..., Contact Center Strategy, Call Centers, Product Management, Store Management, Contact Centers, Management, Training, Team Building, Start-ups, Retail, Analysis
Mixbook.com / HeyMosaic.com / Montagebook.com - We're Hiring!
Director of Customer Support / Service / Sales
October 2013 to Present
San Francisco Bay Area
The RealReal
Senior Director of Customer Service / Consignor Relations
March 2013 to September 2013
San Francisco Bay Area
Spiraledge Inc. - SwimOutlet.com, SurfOutlet.com, RunOutlet.com, YogaOutlet.com, iSport.com
Director of Customer Service / Support
August 2007 to March 2013
San Jose, California
Dreams Inc. - FansEdge.com, ProSportsMemorabilia.com, SportsCases.com, PeteRose.com, JohnElway.com
Customer Service / Sales Manager
September 2004 to July 2007
Greater Chicago Area
Williams Cutlery & Gifts
Customer Service Manager
July 2001 to August 2004
San Jose, California
Mixbook is the easy and fun way to make completely customizable photo books, cards, and calendars on the web – for free. With Mixbook, you aren’t limited to static pre-designed templates – our powerful design software gives you the freedom to lay out and design your creations to your heart’s content. We’ve dedicated ourselves to bringing you... Mixbook is the easy and fun way to make completely customizable photo books, cards, and calendars on the web – for free. With Mixbook, you aren’t limited to static pre-designed templates – our powerful design software gives you the freedom to lay out and design your creations to your heart’s content. We’ve dedicated ourselves to bringing you the best experience in creating photo products so that you can make keepsakes that truly reflect your vision. With Mixbook, you can truly Make It Yours. Mosaic is something entirely new. It's the photos you just took. It's a mobile app that's fast and seamless. It's a first of its kind book delivered to your door. It's something you'll love.
What company does Anthony R. work for?
Anthony R. works for Mixbook.com / HeyMosaic.com / Montagebook.com - We're Hiring!
What is Anthony R.'s role at Mixbook.com / HeyMosaic.com / Montagebook.com - We're Hiring!?
Anthony R. is Director of Customer Support / Service / Sales
What industry does Anthony R. work in?
Anthony R. works in the Retail industry.
Who are Anthony R.'s colleagues?
Anthony R.'s colleagues are Brianna Yarber, Max Shuster, Scott Bonds, Andrew Gritsaenco, Tucker Taylor, Anthony Lai, Arun Vatturi, Reema Shown, Simon Krokhmal, and Leslie Hampton
Enjoy unlimited access and discover candidates outside of LinkedIn
One billion email addresses and counting
Everything you need to engage with more prospects.
ContactOut is used by
76% of Fortune 500 companies