Experienced and adaptable Application and Infrastructure Services Director. Honest and upbeat leader who inspires best efforts and committed delivery from managers and technical teams. Specializes in taking Strategic Planning Goals and converting them into well-scoped projects adding transparent value to the enterprise. Successfully delivered Infrastructure technology and services to 900 retail stores, 30 remote offices, 19000 employees,
Experienced and adaptable Application and Infrastructure Services Director. Honest and upbeat leader who inspires best efforts and committed delivery from managers and technical teams. Specializes in taking Strategic Planning Goals and converting them into well-scoped projects adding transparent value to the enterprise. Successfully delivered Infrastructure technology and services to 900 retail stores, 30 remote offices, 19000 employees, and millions of customers using large Vendor engagements, 5 direct managers and 50 technical resources.
VP, IT Infrastructure Engineering and Architecture @ From March 2015 to Present (10 months) Director of IT Infrastructure @ Reporting to the CIO, led 5 teams with 50 resources that delivered server/storage/data center operations, network services, engineering, application management, asset management, and end-user computing services to 19000 employees and 900 retail stores.
Responsible for strategy, budget, and performance. Built a solid leadership and technical team focused on exceeding customer expectations and responsible delivery. From March 2013 to February 2015 (2 years) IT Infrastructure - Application Management @ Built a new team of Application Management specialists including SAP Basis Admins, DBA's, Application/Data Integration Admins, and Website Admins. Developed a catalog of capabilities that included on-boarding new applications, supporting Agile Development teams, remote operations team integrations, and defined lifecycle management practices. From January 2012 to March 2013 (1 year 3 months) SoftwareAG / webMethods Administrator @ - Architected, Installed, and Administered webMethods Application Integration product suite to provide value to the investment in a new SOA platform
- Trained Product Development, IT Leadership, and Business Process Owners on SOA Principles and demonstrated their technical implementation
- Instrumental in creation of a Reference Architecture with established integration types, and monitoring frameworks. Provided the foundation for use with Legacy modernization and SAP implementation projects From April 2010 to January 2012 (1 year 10 months) Principle Consultant - webMethods Global Consulting Services @ Provided expert Application Integration consulting and team leadership for new and established Software AG clients as part of the Global Consulting Services group. Roles included Project Management, Solutions Architect, Developer, Business Analyst, and Performance Engineer. From June 2006 to April 2010 (3 years 11 months) Software Consultant @ Multiple project experiences with Fortune 500 clients working with business and technical resources, software vendors, data center & network engineers to analyze and define processes, develop and implement custom solutions, and provide run-support for legacy and new installations of ERP and EAI systems. From June 2001 to June 2006 (5 years 1 month)
B.A., Decision Science and Information Systems, Summa Cum Laude @ University of Kentucky From 1998 to 2001 State University of New York College at Geneseo Andrew West is skilled in: Cross-functional Team Leadership, IT Infrastructure Operations, webMethods, SAP, Integration Architecture, IT Infrastructure Management, Software Development, IT Management, Leadership, Project Management, Team Building, Process Improvement, Troubleshooting, Integration, Strategic Planning, ITIL, Enterprise Software
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