Project/Program Management professional with 20+ years professional experience directing projects of increasing complexity with a record of strong leadership. Proven expertise in the planning, establishment, and leadership of Programs and Project Management Offices (PMO), implementing IT Governance and Process Improvement Strategies, leading large and complex cross-enterprise business/systems integrations, and mitigating IT Risk through legal/mandate compliance and implementing IT controls while establishing effective relationships among teams.
• Expert in leading project and service delivery initiatives consistent with industry best practices, including CMM, PMI, Agile, RUP, and ITIL
• Expert in multiple Project and Portfolio Management (PPM) tool platforms and implementations
• Expert in managing large and complex enterprise integrations of Infrastructure, Services, Data, and Business Processes
Senior Program/Project Management Consultant @ Senior Program Manager lead for the implementation of a new Managed Long Term Care product (MLTC-FIDA). From August 2013 to Present (2 years 3 months) New York, NYProgram Manager Consultant @ Program Manager for Information Governance and Management.
Managed the implementation of Risk Management policies and the Information Security enterprise control framework in preparation for a major IT audit. Lead engagements with IT Application Development, Information Security, IT infrastructure and the PMO organizations to prove compliance with control objectives. From April 2013 to August 2013 (5 months) East Hanover, NJICD-10 IT Program Manager @ Directed and implemented several Information Technology projects to achieve compliance with various mandates. Accountable for program execution from beginning to end; recruited and directed project teams of PMs and BAs, managed IT program budget of over $6 million. Conducted stage gate reviews under the EPMO governance model. From May 2012 to March 2013 (11 months) Newark, NJProject Management Consultant @ Manage the integration of critical MetLife and AIG IT Infrastructure Operations Services in support of the ALICO acquisition.
Managed the Enterprise Infrastructure integration portfolio of over 70 initiatives to implement consistent Infrastructure and Operations Support capabilities in 36 countries utilizing Clarity v.12. Partnered with functional team leads to assign priority, resources, and budget for integration activities. Partnered with IT and business departments to managed the global delivery of infrastructure support services, including the Global Service Desk, centralized data transmissions, and server procurement, and remote monitoring/support. Successfully led initiatives supporting Finance, Investments, HR, Actuarial, and Treasury through the MetLife Gated Review process. From November 2010 to May 2012 (1 year 7 months) Somerset, NJSenior Project Managent consultant @ Directed a high priority enterprise integration program to migrate an entire line of business to current infrastructure between two newly merged organizations.
Established and led four major work streams: Conversion of several years of data from legacy systems, Conversion of medical policies and contracts, Administrative system code enhancements, and Business/systems operations integration. Managed an $8 million+ expense budget and project team of over 70 associates. Successfully achieved all integration objectives and delivered cost annual savings in excess of $7 million per year.
- Directly managed all aspects of the integration from inception to post-deployment. Established the integrated schedule, formed sub-teams of SMEs from over 40 functional departments, and resolved over 600 project requirements.
- Led the business process integration in the key areas of Claims, Underwriting, Enrollment, Billing, and Finance. Partnered with business leads and facilitated resolution of complex issues.
- Created and deployed project management processes and controls to in the areas of Requirements / Change Management, Budget Management, and Test Planning. Mentored business users on industry best practices. From May 2008 to November 2010 (2 years 7 months) Greater New York City AreaIT Services Manager @ Managed IT Service Delivery and the project portfolio for the Office of the Commissioner of Major League Baseball.
- Delivered measured improvement for customer responsiveness by successfully implementing a large IT Transformation program of Project Management and Service Management processes.
- Established IT Governance and Control procedures to communicate and enforce program effectiveness to CMM, ITIL, and PMI based standards. Conducted user training and work sessions to continually improve processes.
- Led the selection team and implemented a new Project and Portfolio Management tool (Daptiv) tool to manage all IT projects and budget. Deployed the IT Service Catalog and governance model to monitor Service Level Agreements (SLAs). Established management dashboards and delivered communications to senior management. From September 2007 to May 2008 (9 months) Greater New York City AreaDirector for Technical Operations Service Delivery @ Directed complex technology and infrastructure projects following enterprise SDLC and PMLC methodologies based on PMI, RUP, and Agile.
Secured funding and directed several large ($500,000+) infrastructure projects, including the Central Reservation Systems platform upgrade, Call Center LAN replacement, Service Desk platform implementation and migration, Desktop standardization & Global policy, and integrated a new office location in Hong Kong onto the Wyndham network.
Managed staff of project managers and determined PMO policy as a member of the leadership team. From 2006 to 2007 (1 year) Parsippany, NJConsultant @ From 2006 to 2006 (less than a year) Project Manager @ From 2000 to 2005 (5 years) Consultant @ From 1997 to 1999 (2 years)
Master of Business Administration (M.B.A.), Management Science @ Temple University From 1995 to 1997 Master of Science (MS), Agricultural Economics @ Texas A&M University From 1990 to 1991 BA, Economics @ Tulane University From 1986 to 1989 Andrew Hallac is skilled in: PMO, PMP, Program Management, Process Engineering, Consultancy, Process Improvement, SDLC, Business Process, Portfolio Management, Integration, Management Consulting, Cross-functional Team..., Change Management, Governance, ITIL, Business Process..., SharePoint, Vendor Management, IT Strategy, Management, Project Portfolio..., Strategy, Enterprise Software, Project Management, Information Technology, Service Delivery, Business Analysis