Andre Quijada's Email Addresses & Phone Numbers

📖 Summary

Systems Engineer & CMDB Lead @ GE Digital From August 2018 to June 2019 (11 months) San Ramon, CaliforniaBTSS Support Engineer @ The Walt Disney Company New York, New YorkSystem Engineer @ Mizuho From 2019 to November 2019 (less than a year) New York, New YorkSystems Engineer @ GE Digital Security and Compliance | Customer Solutions• Design, Implement and Operate Identity Management solutions/Access Control Management for GE Digital Private VMware Cloud & Public AWS IaaS/PaaS Environments• Architect and Deploy AWS environments/VPCs for POC, utilizing Highly Available, Fault Tolerant, & Security focused design patterns• Serve as Administrator for Active Directory/IAM data management by supporting a highly available enterprise scale LDAP with a multi domain directory• Leveraging Splunk Enterprise to monitor Access logs, Provisioning Automation Errors, and creating Reports and Dashboards for Data Stories and Audits• Provide troubleshooting support and problem resolution of the entire virtualization infrastructure• Develop no-touch automation for access to network /infrastructure /platform resources by exposing APIs and perform cross platform audits of AD, Cloud Foundry, AWS/IAM, CyberArk (PAM), Chef, Github, & VSphere, Splunk• Perform Linux and Windows Server Administration• Automate consistent object creation though scripting Infra as code, leveraging Ansible, Chef, Powershell, Ruby, Python, Bash, and other Object Oriented Programming languages• As Subject Matter Expert, provide technical expertise on projects that require IAM Services for both COLO and Cloud Solutions• Enforce Access Control Policies and standards by working with HR and other teams to review contract expirations and terminations• Work alongside internal compliance and external auditors for the evaluation of audit policies including, FISMA/FEDRAMP, ISO27001, ISO27002, HIPPA , SOC TYPE-1 & SOC TYPE-2 From April 2016 to June 2019 (3 years 3 months) San Ramon, CaProduction Access Administrator and User Support @ GE Digital Cloud Technical Operations-Responsible for Access Control to GE Digital's IaaS Production and Sandbox Environments, PaaS AWS VPC, and CloudFoundry administration-Focusing on the Back-end skills necessary to successfully maintain physical and virtual infrastructures-Resource and User management for an enterprise-scale Active Directory LDAP-User Support for VPN access-Automating the boring stuff with PowerShell. From January 2016 to April 2016 (4 months) San ramon, CaliforniaCloud Infrastructure Services Intern @ GE Digital Cloud InfrastructureProvisioned access to Virtual Machines for 350+ developers, administrators, testers, and vendors by managing and updating the Active Directory LDAP. Ensuring increased security by strengthening and organizing Group Units and Org Units, streamlining the correct systems access for users. Automated LDAP synchronization to Relational Database by developing a Powershell script that automated Active Directory new user on-boarding and executed SMTP relay messages for account activation, resulting in fewer team resources needed and increased support in other important areas. Supported hundreds of internal users around the world, by ensuring users had access to the VPN and configuring devices with two factor verification, setting high security passwords, and following up with users to guide them through a complicated log in process. Created step by step job aids for internal infrastructure services administrators to prepare them for learning proper LDAP maintenance and user on-boarding, minimizing admin and user error.Experience transitioning from Waterfall methodology to Agile, and participating in two week iterations with 'Infrascrum' a hybrid of Kanban and Scrum.Utilizing Rally to successfully set strategic roadmaps, allowing for a prioritizing of features. From July 2015 to January 2016 (7 months) San Ramon, CaliforniaSystem Administrator / QA Trainee @ Year Up Intensive 12 month IT bootcamp, specific courses included System Administration, Quality Assurance Testing, and Business CommunicationTechnology courses covered:- LAMP Stack production- Active Directory maintenance- Exposure to VirtualMachines- Imaging computers - Developing with HTML, CSS and JavaScript- Black Box QA testing- Troubleshoot Operating Systems; i.e. Windows 7 and Mac OS X- Assembling computers- Proficiency in Microsoft Office, including Word, Excel, Access, Outlook, and PowerPointBusiness Communications courses covered:- Data analytics - Compose and execute effective presentations- Producing weekly informative and detailed meeting minutesProject ManagementParticipated with a independent team, using the Agile Project Management method to help optimize the internal communications processes for Gap Inc. The team surveyed and constructed a wireframe for a user-friendly tool within 3 two week sprint cycles. This tool was made to strengthen product knowledge, employee engagement, and company culture, organization-wide. After a couple of meetings it was successfully presented to the CIO of Gap. Resulting in features being implemented to their new communication app.Specific duties as UX/UI Director included:- Using Photoshop/Illustrator to develop wireframes- Implement market research for intuitive user friendly design From March 2015 to January 2016 (11 months) San Francisco Bay AreaCustomer Service Supervisor @ Panini Cafe Overhauled changes to menu selections, by incorporating 10 years of previous restaurant experience and successful recipes, resulting in increased profits and increased popularity with excellent customer reviews on yelp. Streamlined a new approach to our beverages by training a team of 6 with lessons on quality control and reducing excess product waste, leading to an increased net gain and a synchronized team of employees.Translated and facilitated communication between a team of 6 english speakers and 4 spanish speakers on a daily basis, successfully bridging a language barrier between the front and back of the house, resulting in improved collaboration between all team members. From December 2014 to May 2015 (6 months) San Francisco Bay AreaCustomer Service Supervisor @ Tony's Napoletana Communicated amongst 40 team members by translating and mediating instructions to successfully run a in demand restaurant kitchen with minor complications or complaints.Handled the payments of over 1000 customers daily, resulting in over $10,000+ profit daily for the kitchen I supervised.Managed and maintained 4 cash registers daily, with zero errors. From February 2012 to May 2013 (1 year 4 months) San Francisco Bay AreaManager @ Time Market Managed and trained new employees, including Deli, Pizza, Wine, Craft Beer, Barista, and customer service training, resulting in increased collaboration and lower turnover rates with a long term team of employees.Performed inspections once a week to ensure quality control, leading to an increase in customer satisfaction due to improved order accuracy.Executed open and close procedures on a daily basis, ensuring all money was accounted for and kitchens were successfully started and shut down properly with zero errors. From March 2008 to December 2010 (2 years 10 months)