Alejandro Rodriguez's Email Addresses & Phone Numbers

📖 Summary

Lead tech @ USDA Forestry desktop migration on Mare Island From 2007 to 2007 (less than a year) Software support engineer @ Icverify From 1997 to 1998 (1 year) Lan\Wan engineer @ Thomas Nix From 1994 to 1996 (2 years) Network support @ Escan From 1992 to 1994 (2 years) IT consultant @ Berkshire Hathaway From 2016 to 2016 (less than a year) Director of Marketing @ Baywood Learning Center From December 2010 to April 2012 (1 year 5 months) Network support @ Trust for Public land From 1998 to 2000 (2 years) Microsoft Admin @ Credit Suisse First Boston From 1998 to 1998 (less than a year) Field engineer @ Konica From 1986 to 1989 (3 years) Service station attendant @ Chevron From 1981 to 1983 (2 years) Founder @ Spinwyz Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy , monitor online reputation Member of Marin Professionals @ Marin Professionals Group Marin Professionals is a volunteer-run organization. Each member belongs to one of the committees, and these committees perform all of the functions of the organization. System Administrator @ Edgewood.org Responsible for providing technical support services for a large non-profit healthcare level 14 facility and services organization. Responsible for Level 2-3 staff support for helpdesk, systems administration, and network services. Managed daily operations of a Hyper V Microsoft server infrastructure built on a server 2012, 2012R2 three node failover cluster with a nimble SAN storage as the primary storage for all vms. Provide and developed IT training documentation for helpdesk support staff and end user clients. Lead on designing, implementing and managing a Barracuda cloud backup solution for entire organization. Worked directly with Network engineer to build out Colo for Sacramento location. Design, implement and manage a HIPAA compliance secure printing with Ricoh vendor to provide a secure card printing mechanism and delivery solution to all of Edgewood organization. From November 2013 to June 2015 (1 year 8 months) San Francisco Bay AreaProject Manager\SEO @ RainUrbana Project manager for an existing Brick and Mortar store front trying to create an Ecommerce business. In charge of coordinating project completion for successful online business.Test backend credit card processing, insure methods to reduce credit card fraud, coordinate shopping cart response codes to that of Payment Gateway, and build in procedures to automate order fulfillment with all services currently in use. In charge of generating interest to website using both SEO techniques and PPC for website traffic growth. Assist in developing plans and procedures for contiued business growth. From July 2006 to December 2011 (5 years 6 months) South Lake Tahoe, CANetwork consultant @ Merrill Lynch ( computer Merchant) Cisco consultant for rollut of new Cisco catalyst switches in the Northern California area, Santa Rosa, Ca. From January 2004 to March 2004 (3 months) Vice President\Part owner @ SaraTodd Vice President, in charge of planning the direction for the company, sales and consumer image. Selected different distribution channels for merchandise, setup internet website for online catalog , in charge of all financials, wrote Business Plan , Marketing Plan and two year prospectus. Planning in manufactuering both off-shore and domestic, create relationship with major textile companies for all future purchase of fabrics. From January 2001 to December 2002 (2 years) IT Consultant @ BBAM LLC IT support for:Hybrid Microsoft Linux environment and desktops Management Vsphere 5.5 for all server 2012 platformBackups on Evault and Symantec VaultOffice 365Open source Nagios network monitoringOpen source ticketing systems CerbDesktop imaging Clonezilla From July 2015 to December 2015 (6 months) San Francisco Bay AreaTechnical Support @ Centered Networks Provide tier 1&2 support for incoming calls, email and helpdesk ticketing system ManageEngine ServiceDesk Plus on a Citrix server infrastructure to clients xen desktops Work with local IT liaison's at nine different client sites to provide further support and escalate issues to next tier.Provide local desktop support for windows xp, and windows 7Provide first level support to Citrix server alertsWork directly with manager to resolve trouble, stale and ticket re-assignment.Provide input to making exiting service level process improvements.Reduce call backs, and new tickets by providing proper followup procedures.Maintain constant updates to ticket history for helpdesk. From April 2013 to July 2015 (2 years 4 months) San Francisco Bay AreaIT support @ Larkspur Hotels and Restaurants Lan \Wan support of 23 Hotels under the LHC banner.Provide 24-7 support as a member of -on-call schedule rotation.Provide vacation support as a consultant after leaving for the remaining IT manager. From March 2011 to February 2013 (2 years) Larkspur, CASEO\SEM consultant @ CACEP Consultant for Non-profit organization raising awareness for children of Central America being forced out of school to provide cheap labor work force for industrial and agricultural arena's. I will use SEO techniques for organic ranking by creating backlinks through directory submission, PR articles, article marketing, forum posting, blogs and anchor text. I will also use mailer campaigns to build an email list for future and continued growth.I will critique current website architecture and recommend needed changes to stimulate a more effective PR ranking and add Online donations acceptance, newsletters, better content, both video and audio streaming capabilities and alignment with other organizations. From April 2009 to April 2011 (2 years 1 month) Senior Desktop\Network support @ The Pasha Group Support for over 500 clients on a 24/7, 365 day on call rotation for domestic as well as foreign accounts in addition to personnel.Provide support to all staff including, Pasha family, Corporate and Senior Level Executives.OS windows support on Windows XP, Windows 2000, Windows 95, and Vista platforms.NOC for first and second level for all sites using What’s up Gold.Exchange and Active Directory administration on all account passwords, distribution lists, folder permissions and mailboxes. ( Server 2000, 2003 and 2008)Primary travel personal for department for scheduled maintenance, site surveys, systems integration with network team. From October 2008 to January 2010 (1 year 4 months) Corte MaderaMicrosoft Admin @ HR Textron Network Administrator (Contractor)Perform daily Network task on Exchange servers and Windows servers, patches and OS. Create, modify users accounts, mailboxes, folders and permissions , support Microsoft win95,win98,XP, and windows 2000 clients· Perform a print migration using MS Print Migrator 3.1· Modify VB script to import new users into a new Active Directory Group. · Deliver a Veritas solution to archive outdated files on Primary File Server. From 2005 to 2005 (less than a year) Sr Network Engineer @ Byer Sr Network EngineerAdministration on 50+server and 1000 client side computers. Veritas Backup administrator and Norton Enterprise administrator. Lead on Cisco Call Manager administration for IP telephony system. Project lead on consolidating Wan services to one carrier. Lead Field engineer for all remote branches, Los Angeles, New York, Atlanta, Dallas and North Carolina.Design of wireless LAN for Fabric inventory control for both warehouse locations, Los Angeles and San Francisco. From March 2000 to October 2003 (3 years 8 months) Information Technology System Administrator @ The Olympic Club Professional ExperienceThe Olympic Club System and IT Administrator 10/15/2018 – 06/23/2020Environment composed of: Windows 7 Windows 10, Office 365, Hyperconverged infrastructure for all servers on Nutanix, perform Rubrik cloud backups and AWS archiving for cold storage.Responsible for:Windows server patches using GFI Languard and WSUS server, update server application licenses, renew and install SSL certificates, and upgrade server application software versions.Manage performance on systems using Nutanix to increase ram add cpu, increase disk size or add disk, update drivers, clone, snapshot restore, add and delete servers add new server OS images.Engage with third party vendors to review system performance enhancements or upgrades, discuss contracts, pricing and add new services, resolve issues with POS and member website.Create documentation for installation, configuration for new procedures or process to new and existing systems.Provide 2nd and third tier support for helpdesk.Monitor performance on both member website and Northstar POS using Rackspace alerts, Solarwinds and Internal tools.Build new 2019 DC serversBuild out Sandbox to mimic two of our production environments. From July 2018 to June 2020 (2 years) San Francisco Bay AreaInfrastructure Engineer @ BHHC Responsibilities:Alleviate third tier help desk calls, first response on all network monitor alerts from Solarwinds and Telco service provider. Take lead on several existing and future projects.• New Wi-Fi design on office relocation with vendor. (Lookingpoint)• Finalized troubleshooting of DMVPN circuit at Pasadena spoke site with cisco TAC, discover universal Citrix connectivity (Interactive session.) issue with logon • MDM.• Migrate existing fax systems to Retarus Fax cloud services• Port over 600 telephone numbers to new Fax system telco provider• Redesign backup architecture an Opensource platform to resolve continuous alerts during backup to determine proper controller card for jbod disk systems• Manage department purchase for software renewals, extended warranties and equipment• Monitor networks via Solarwinds and Nedi From January 2016 to February 2017 (1 year 2 months) San Francisco, California, United States