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IT Professional with more than 13 years of working experience in program /project management, service delivery management, data center architecture, design and engineering, solutions consulting and process engineering. Results oriented leader with track record in delivering complex, multi-vendor and high value projects from conceptualization to completion. Highly motivated individual who processes strong analytical and interpersonal skills, seeks and finds solutions to challenges. People manager with strong passion to develop, grow and mentor team. Drives clear accountability through empowering delegates and lead change /innovation in support of organization objectives.

Engagement Manager, Data Center & Virtualization Practice (APJC, Advanced Services) @ Responsible for creation of overall Data Center deployment strategies and plans for strategic customers or for leading edge Cisco technologies. Collaborate with clients to understand their business and technical objectives, develop and manage deals /opportunities, scoping and proposals. Oversee on-going program /project management, resource allocation and project staffing. Responsible for budgeting, financial reports and billing approval for Data Center projects. Development of key processes, policy decisions and technical implementations, and service programs. From June 2012 to Present (3 years 6 months) Manager, Infrastructure Engineering, Global Infrastructure & Operations @ Responsible for infrastructure design, engineering and governance, working closely with development and operations support team to ensure cost efficient, reliable and agile infrastructure that fits business needs. A leader that has dual role of ensuring infrastructure architectural design, integrity and governance by leading key projects from design to implementation, while at the same time working with Operations to continuously improve infrastructure availability, serviceability and efficiency. From March 2010 to June 2012 (2 years 4 months) Solution Architect /Program /Project Manager /Account Delivery Manager /Transition Manager /Engineer @ Solution Architect (South-East Asia): Plays a key role in the pursuit of new business, working across all levels of the client’s organization, understanding the client’s requirements to design and implement winning and deliverable solutions. Responsible for understanding business goals and designing, implementing, maintaining and governing of architecture and associated policies, standards and procedures Project /Program Manager (South-East Asia): Dual role as Project /Program Manager who lead customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management Account Delivery Manager (South-East Asia): Works with business partners and vendors to develop, implement and lead a customer centric Account Service Team operational model driving best-in-class total customer experience and quality. Promotes Customer Satisfaction through efficient, effective delivery of services proactively managing issues that could impact service delivery, identifying and driving optimization while managing scope, resources, cost of delivery and coordination Transition and Transformation Program Manager (Asia Pacific & Japan): Lead overall Transition/Transformation team during Pursuit and/or Transition/Transformation phases of the deal. Selecting and assigning Project Managers to head each aspect of Transition/Transformation including: Technical Towers, HR, Finance and administration, Assets, 3rd party contracts, Governance etc. Financial management for Transition/Transformation activities, including setting budgets, approving forecasts Senior Engineer /Consultant: Held various Engineering positions providing both internal & external customer with IT support and consultancy through understanding business needs and objectives. From 2002 to 2010 (8 years) Network /System Engineer @ Network /System Administration and maintenance to mission critical systems and network equipment for a company providing Document Management Services. Acts as the single point of contact for 4 overseas branches including Helpdesk, Back Office System support, End-User Computing and projects. From 2001 to 2002 (1 year)

Bachelor, Information Technology (Data Communications) @ Queensland University of Technology Alex Foo is skilled in: Project Management, Data Centre Technologies, ITIL, PMP, CCNA, TOGAF, Data Center, Engineering, IT Service Management, Enterprise Architecture, Virtualization, Disaster Recovery, IT Strategy, Cloud Computing, CMDB