Business Analyst Senior Specialist @ From September 2014 to Present (1 year 4 months) It Consultant @ From June 2014 to September 2014 (4 months) Senior Business Analyst/Consultant @ Senior Business Analyst/Business Systems Consultant working with a diverse group of clients on their IT systems integration, planning, requirements gathering and project management. From August 2013 to June 2014 (11 months) Manager of Strategic Initiatives @ Selected by the CEO and VP of Information Technology to manage and provide status updates on the strategic projects required to bring the company through the Medicare mandated competitive bidding process for DME healthcare companies. Accountable for tracking and communicating accurate and complete status of all of the company’s key IT initiatives. Lead and facilitated bi-weekly operational initiative status meetings with the executive team. Conducted weekly, individual status meetings with members of the executive team in order to provide transparency, accountability and cross functional communication to the business. Provided guidance for backlog prioritization and the solicitation of business requirements to each departmental Product Owner based on the strategic vision of the executive management team. Maintained the corporate priority backlog listing. Assisted the customers in defining their requirements and converting them to product backlog items. Worked with said customers to organize and prioritize their product backlog. Managed customer relationships to ensure customer satisfaction. Worked with IT Management to review the previous release and plan the upcoming releases. Delegated tasks and responsibilities to the appropriate operational personnel. Provided guidance to the operations based on management direction. Made strategic and tactical decisions to influence multiple projects or functions. Provided consultative assistance to other interfacing areas. Advised management regarding team members’ work efforts and performance. From February 2013 to August 2013 (7 months) Senior Business Analyst @ Hired to help the company improve the process of gathering business requirements from external stakeholders to the IT department for software development projects. Successfully solicited and defined the business requirements necessary to segregate the various product lines for Simplex Healthcare’s sister companies within the company’s proprietary patient order fulfillment system. Wrote functional specification for a proprietary web application used to manage the Revenue Cycle Management department’s patient collection process. Served as ScrumMaster from December 2012 to March 2013 at which time was promoted to Manager of Strategic Initiatives. Facilitated Daily Scrum for a distributed Scrum Team spanning three continents (North America, Europe and Asia). From June 2011 to February 2013 (1 year 9 months) Senior Business Analyst @ Responsible for leading the business side of enhancement projects through the company’s Product Development Life Cycle (PDLC). This includes writing business requirements, functional specifications and deployment plans. Assist in the development and training of Junior Business Analysts. Stakeholder in the ongoing effort to integrate all legacy Investment Scorecard, Inc. systems as a result of the acquisition by Informa Investment Solutions, Inc. Created a daily interface and online user entitlement system for a one of the largest investment banks in the world. Developed a customized data feed used to stream raw investment performance returns, portfolio allocations and market values for our customers to use in their own proprietary reports. From July 2009 to June 2011 (2 years) Business Analyst @ Transitioned from Operations into the Product Management Department to provide business analysis, technical writing and general management of projects within the company’s PDLC. Served as a subject matter expert to both internal and external stakeholders and organized, facilitated and participated in brainstorming and stakeholder sign-off meetings. Primary business analyst for the development of multiple interfaces used to read and store investment data provided by some of the largest investment information companies in the world. From April 2008 to July 2009 (1 year 4 months) Greater Nashville AreaSenior Project Analyst @ Project Coordinator for all client accounting system conversions and/or third party acquisitions. Responsibilities included: coordinating conference calls, developing project plans, scheduling resources for execution of projects, providing internal and external status updates for all projects with specific expectations and delivery dates as well as working with Account Management to determine and finalize billable services rendered. Maintained an Excel based dashboard of all ongoing client projects used to provide monthly status reports to the executive team as well as the quarterly shareholders report. Managed over 50 client mergers and/or trust accounting system conversions totaling over two million dollars in billable revenue. Participated in stakeholder meetings with Product Management and Development teams to devise enhancement plans, support acceptance testing efforts and implement released system tools into the production environment. From August 2005 to March 2008 (2 years 8 months) Greater Nashville AreaProject Analyst @ Developed advanced data file analysis skills utilizing both Microsoft Excel and Access software applications. Provided data analysis and project communication for client's going through a trust accounting system conversion and/or third party acquisition. Assisted in the coordination and execution of all user acceptance testing, implementation, stakeholder representation and data analyst training for both newly developed and pre-existing data interfaces. Participated in the effort to develop a formal billing process for all out-of-cycle client requests and ad-hoc projects after determining company was losing money and wasting resources in this area. From June 2003 to August 2005 (2 years 3 months) Greater Nashville AreaData Analyst @ Utilized proprietary financial data processing software to turn transactional accounting data (raw ASCII text files) into both individual account and portfolio level asset performance reports. Worked with Client Management team to provide daily client support, data issue resolution, and special request processing. From April 2002 to June 2003 (1 year 3 months) Greater Nashville Area

BS Business Administration, Management Information Systems @ Auburn University From 1997 to 2001 Alan Pulfrey is skilled in: Requirements Analysis, Analysis, Business Analysis, Documentation, Business Requirements, Healthcare, Microsoft Office, SDLC, Policy, Requirements Gathering, Functional Specifications, User Stories, Agile Modeling, Agile Scrum, SQL