Akshay decided to join Global Processing Services (GPS) in May 2012 as a Project Manager. Global Processing Services FZLLC provides outsourced, technology-based, card payment processing and programme management systems for prepaid card programmes across the globe. Akshay is responsible for managing clients in implementation phase and successfully completing the implementation life cycle. Akshay manages clients from various disciplines and countries. Akshay specialises in Project Management using PRINCE 2 Methodologies. Akshay was working for Optimal Solutions Ltd in September 2010 as an Service Delivery Manager. Within 6 months he was promoted to Head of IT Contracts. Akshay manages IT Contract's portfolio in excess of over £8m. Akshay manages clients from various different industry sectors (Public Sector, Financial Service, Retail, Utilities and Communications) Previously, Akshay has spent several years with Accenture developing and supporting Enterprise Applications. Akshay has extensive experience in Contract negotiations, procurement strategies, Hardware maintenance and Software contract implementations and software engineering. Akshay has a proven track record of timely delivery and quality assurance. He enjoys being part of, as well as managing, motivating and training, a successful and productive team, and thrives in highly pressurised and challenging working environments. Akshay graduated from the University of Westminster with honours in Computer Science (BSc Hons). He is a meticulous person who pays great attention to details and has the ability to develop and maintain mutually beneficial internal and external relationships.

Director @ From April 2012 to Present (3 years 9 months) London, United KingdomProject Manager @ • Responsible for full implementation of the development cycle of assigned projects to deliver comprehensive, timely and high-quality deliverables on scope, on budget and on quality for all my current projects. • Responsible for managing project schedule/milestones, scope, resources, priorities, issues, risks, internal and external dependencies. • Manage global project resources from cross-functional teams including Business Analysts, Technical Architects, Business Architects, Developers and Testers • Apply best practices, industry guidelines, established processes into the delivery practice • Document, assign and monitor all project issues to ensure resolution with minimal impact to project progress using tools such as SharePoint Support Tracking • Provided leadership, mentoring and coaching of team members and assist them in completing their delivery work efficiently and productively • Tracked and monitored health of the projects, and facilitated global status meetings and reporting on project progress on weekly basis. • Manage relationships with various internal and external delivery partners and stakeholders (Visa, MasterCard, Issuing Banks, Card Manufacturers and Clients) • Managed client expectation and relationship during the engagements • Ensure PCI DSS delivery and compliance From May 2012 to April 2015 (3 years) Head Of IT Contracts Team @ • Managing the Supplier Relationship between Client and Supplier (SRM). • Engage with stakeholders and agree scope, key requirements and framework for data capture, analysis and contract negotiation. • Secure stakeholder buy-in to scope and approach for value generation (cost reduction and terms). • Work with Account director to identify key opportunities for further cost savings, share knowledge and insights and secure additional follow on work through engagement with key stakeholders e.g. facilitated workshops, benchmarking, insight reports, synergy activities. • Co-ordinate and lead contract review (contractual, service provision, financial impacts, service performance, supplier relationship) with internal teams (clients) and external third parties (suppliers). • Benchmark best practice/market pricing. Complete gap analysis and key opportunities and options for driving value (commercial, service performance, contractual) for contract and for other connected services/contracts, ensuring client aware of any key issues, constraints or risks. • Facilitate and lead negotiation and completion of revised contractual terms for key IT Contracts for clients in excess of £100k up to £8M. • Negotiating client contracts with success average of 30% reduction on annual value. • Collating monthly management reports for the board and directors. From 2010 to May 2012 (2 years) Project Manager @ • Provide the team with vision of the project objectives. • Facilitate problem solving and collaboration. • Project manage the development of the Learning Centre with the ultimate aim of performance improvements and under budget project development. • Successfully developed and maintain the network structure for the entire learning centre. • Playing a pivotal role in the design and development of boom project. • Working in close conjunction with external professionals to create and implement an auditing process. • Developing project proposals and all contractual agreements and processes. • Coordinating and Organising the Project Budget with the focus of delivering the project under budget. • Organising and producing documents for staff training. • Successfully implemented a new time management procedure to improve employee productivity. From January 2009 to January 2011 (2 years 1 month) Service Delivery Manager @ - Service Delivery Manager, reporting into the Service Delivery Director, Main responsibility were continuous improvement of current delivery, efficiency and high performance in the delivery. - Enhance the communication between Client and Supplier. - Set direction and manage a team of 2 - Function budgeting and reporting to the directors - Creating complex Management Reports - Hold Service Improvement forums for clients. From 2010 to 2011 (1 year) Software Engineer @ Worked on a number of client facing projects as part of a team that builds, deploys and maintains technology solutions for Accenture’s clients.Worked on a number of client facing projects as part of a team that builds, deploys and maintains technology solutions for Accenture’s clients. From May 2004 to December 2008 (4 years 8 months)

BSc Hns, Computer Science @ University of Westminster From 2003 to 2007 Akshay Patel is skilled in: SQL, Business Analysis, Agile Methodologies, Project Management, Program Management, Cloud Computing, Pre Paid Card, MasterCard, VISA, Issuing, Settlement, Banking, Payment Card Processing, Gift Cards, Program Implementation