Certifications: AutoCAD 2007 Level One AutoCAD 2007 Advanced BOMI Technologies for Building Management AutoCAD 2010 Level One

ITCS Systems Support II @ Mobile Device Management; iPhone, Android & Blackberry Administration of Active Directory, Exchange 2010, WebEx Video & Teleconference services, Corporate FTP IT procurement and inventory management Windows Server builds Exclusive technical support to the Board of Directors Support and administration of IT systems related to our facility, including physical access, video surveillance, Audio video distribution, lighting controls, IP video conferencing systems, Xerox multifunction office machines Second level support to Helpdesk and end users From January 2011 to Present (4 years 10 months) Project Manager @ • Administration and support of various internal technical systems related to the facility including but not limited to: • S2 Badge Access management (Building Security) • Milestone Video Surveillance management (Building Security) • VeriAdmin Biometric access administration and management (Data Center) o Provide reports to internal audit for compliance for the above applications • BasikTrak Shipping/Receiving application and hardware support(Mailroom) • Leightronix WinGLX administration and management (Vonage Vision – Public Relations) • AutoCAD Technician (Space planning and implementation) • Crestron support (Technical resource control – EBC and Executive areas) prior to 7/2009. Currently coordinating through ITSM • Lutron (lighting and shade control – EBC) • Sony BZNP-D1 networked video (Lobby) • Support of all A/V systems throughout the facility, prior to 7/2009. Currently coordinating through ITSM • Vendor account management • Aramark Transaction Administration • Webex Administration and support • Technical and administrative support for meetings and events across all departments (CC, PR, IR, HR, ITSM, Marketing) • Desktop Support across all departments (supplemental to ITSM) • Technical Support to the Board of Directors and board meetings (Executive) • Administration and delegation of work tickets in Alloy (work order tracking) • Coordination, implementation and ongoing support of satellite offices. DC, Mississauga, Atlanta. From October 2009 to February 2011 (1 year 5 months) MIS Coordinator @ Support and administration of IT systems related to our facility; physical access, video surveillance, Audio video distribution Space planning and implementation, lighting controls, IP video conferencing systems, Xerox multifunction office machines Vendor management, Aramark integration, WebEx Teleconference services Exclusive technical support to the Board of Directors Build-out and ongoing support of satellite offices in DC, Mississauga and Atlanta Liaison between Facilities and IT From June 2007 to January 2011 (3 years 8 months) MIS Technician II @ Windows 2003 Server/AD systems administration Server, desktop and laptop imaging, configuration and deployment Desktop support for 1500+ users Project Management From June 2005 to June 2006 (1 year 1 month) User Support Specialist II @ Provide level II technical support to helpdesk staff and end users Manage Intel LANDesk Management Suite Manage Windows NT & Microsoft Exchange user accounts Manage Windows NT4 and 2000/3 and AD server environment Develop System documentation for end user training and Standard Operating Procedures Manage Desktop application packaging and distribution Manage configuration and deployment of workstations, servers and related hardware and peripherals From 2000 to April 2005 (5 years) Piscataway, NJLAN Administrator @ Manage LAN - 14 NT servers, 80-100 workstations (PC and laptops) Maintain New Jersey corporate Intranet web site Manage corporate anti-virus distribution Provide level II support to end users escalated by corporate help desk Assist in development of software and hardware standards for company wide use Hardware and software evaluation and procurement Plan and assist in office move from Holmdel NJ to Freehold NJ Develop System documentation for end user training and Standard Operating Procedures Manage laptop lifecycle and distribution Deployment of workstations, servers and related hardware From December 1997 to June 2000 (2 years 7 months)

Adam Schaffer is skilled in: Data Center, Vendor Management, VoIP, LAN-WAN, Unix, Telecommunications, TCP/IP, SharePoint, Networking, Visio, Disaster Recovery, Technical Support, Linux, Security, Active Directory, Troubleshooting, Servers, System Administration, Windows Server, Integration, Blackberry, Video Conferencing, Software Installation, Outlook, iPhone Support