Senior Consultant @ From January 2015 to Present (1 year) Adjunct Professor of Computer Science @ From January 2015 to Present (1 year) Teaching Assistant @ Assisted with Evolution and Learning in Computational & Robotic Agents. Taught fundamentals of Python programming. Helped students with labs. Assisted professor with preparing coursework. Held office hours. From August 2013 to December 2014 (1 year 5 months) Testing Administrator @ Led client acceptance testing efforts for a global exchange-traded funds accounting system. Designed test schedules, plans, scenarios, and test cases in an Agile development environment. Wrote a program in Java to automate portions of the client acceptance testing process. This program saved testers 30 minutes of manual activity each day. Led new hire training efforts for the Client Acceptance Testing team in Fund Financial Services. From December 2012 to August 2013 (9 months) Problem Resolution Associate @ Resolved employer sponsored retirement plan issues for participants. Explained complex employer sponsored retirement plan rules to call center associates. Developed methods to improve call center quality and efficiency, and trained 95 associates on this material. Received award for creating training material for the Web Technical Support Services team. From October 2011 to January 2013 (1 year 4 months) Client Relationship Associate @ Responded to employer sponsored retirement plan inquiries from participants and plan administrators. Trained 12 new Vanguard employees. Created a guide to assist coworkers with configuring software. From October 2010 to October 2011 (1 year 1 month) Market Coordinator @ Managed a territory of 129 retail stores representing $60M in yearly gross sales. Worked with Regional Managers, Regional Sales Directors, and District Managers to drive top line sales. Achieved measurable results via relationship selling, event marketing, business consulting and training. Trained 575 employees on selling skills and product knowledge through district-wide training sessions. Achieved all available quarterly bonuses by exceeding sales and training goals. From September 2009 to January 2010 (5 months) Sales & Marketing Specialist @ Managed a territory of 5-16 retail stores representing $3M-$8M in yearly gross sales. Drove top line sales via relationship selling, event marketing, training, and executing key merchandising and marketing initiatives. Raised territory ranking to 3rd overall in the country by the fourth quarter of 2008. Interviewed 21 candidates for employment. Trained 5 new employees. Led a team of 6 employees during Hurricane Dolly relief efforts in south Texas From November 2007 to August 2009 (1 year 10 months)
Master of Science (MS), Computer Science @ Villanova University From 2012 to 2014 University of Richmond From 2003 to 2007